Case Hospital Loyalty Program
Enjoy Exclusive Healthcare Benefits
We value your trust and loyalty, which is why we’re excited to introduce our Loyalty Card Program, a special initiative designed to reward you for choosing our healthcare services.
With this program, you’ll enjoy a 5% bonus on every cash top-up and earn points that can be redeemed within 24 hours at our Laboratory, Pharmacy, Radiology, or Doctor’s Consultation fees.
Signing up is quick and easy, and as a special bonus, every new member receives an exclusive 5% discount. Take advantage of this opportunity to enjoy more value while prioritizing your health.
Benefits Of The Loyalty Card
Financial Convenience
Patients can deposit money in advance and use it for future medical expenses, reducing the burden of paying lump sums at the time of treatment
No Expiry on Funds
Unlike insurance policies with renewal periods, the deposited funds remain available indefinitely, ensuring patients can access healthcare whenever needed
No Insurance Limitations
Unlike health insurance policies that may exclude certain treatments or impose coverage limits, the loyalty card allows full access to services based on the available balance.
Support for Elderly Patients
Since some insurance plans do not cover aging individuals, the loyalty card offers a financial buffer for their medical needs
Flexibility in Top-Ups
Patients can deposit any amount at their convenience, allowing them to plan and budget for healthcare expenses
Where Can You Use Your Card
Loyalty Card Program FAQ’s
What is the Case Hospital Loyalty Program?
The Case Hospital Loyalty Program is a rewards initiative designed to show appreciation for our valued patients’ loyalty and continued trust in our HealthCare Services.
Our Loyalty Card Program rewards customers with 5% bonus on every cash top-up, redeemable in points at Case Hospital’s Laboratory, Pharmacy, Radiology departments and can also cover Doctor’s Consultation Fees.
How do I join the Loyalty Card Program?
Please notify our Customer Care Team when you’re ready to enroll. They’ll be happy to assist you with the sign-up process.
Please call our dedicated tollfree line at 0800211005 and 0764 209889 (WhatsApp) or email us at: info@casemedservices.org. Our friendly team is available to assist you
What are the benefits of the Case Hospital Loyalty Card?
- Earn 5% bonus reward on every cash top-up which will be credited to your account within 24 hours.
- Redeem your rewards in bonus points
- Use your points to pay for services at our Radiology, Laboratory, Pharmacy and for Doctors Consultation Fees.
Can I redeem my points at our other Case Satellite Clinics?
Yes, our satellite clinics are also participating in the Loyalty Program, reaching more patients across our network.
Can I redeem my points to access all services at Case Hospital?
- No, Points redemption is exclusive to Case Hospital and its affiliate clinics, and services will include:
- Laboratory Tests
- Pharmacy purchases Radiology services
- Doctor’s Consultation Fees
How do I contact for assistance with topping-up, checking my balance or registration?
Contact our Customer Care representatives are available to assist you with any questions or concerns
What happens if I lose my Loyalty Card and I need to pay for medical services using my Loyalty points?
Contact our Customer Care Representatives immediately to report your lost card and request a replacement.
For any assistance, please Call our designated Hotline on 0800211005 and 0764 209889 (WhatsApp) or email us at: info@casemedservices.org.
What happens if I want to pay using my points and I forget to bring my Loyalty Card?
For your convenience, Loyalty Card verification can be done by our Customer Care Representatives in three ways:
- Physical Loyalty Card
- Card Number
- Registered Phone Number
Can my family member use my accumulated bonus points?
Yes, family can use bonus points if they have card number and password